Our ‘Got your back’


We back our products with a limited lifetime warranty, proudly standing by its quality.

  • Only Ace school bags carry a 2-year warranty, which includes cover on the structural build of the school bag,
    within normal wear and tear conditions.
  • The warranty covers factory defects in material and workmanship within the specified time.
  • The manufacturer reserves the right to either replace or repair the defected item.
  • The replacement can be in the form of credit or a product of similar value.
  • Warranty claims can only be processed along with a valid proof of purchase.
  • The warranty does not cover damage caused by improper care or negligent use.
  • In the case where a warranty does not apply, the customer can choose to have the product
    repaired at a fair rate, which will be quoted for up front.